<odoo> <template id="portal_my_home_menu_support_tickets" name="Portal layout : my support tickets menu entries" inherit_id="portal.portal_breadcrumbs" priority="20"> <xpath expr="//ol[hasclass('o_portal_submenu')]" position="inside"> <li t-if="page_name == 'my_support_tickets'" t-attf-class="breadcrumb-item #{'active ' if not support_ticket else ''}"> <a t-if="support_ticket" t-attf-href="/support/ticket/view?{{ keep_query() }}">Support Tickets</a> </li> <li t-if="support_ticket" class="breadcrumb-item active"> <t t-esc="support_ticket.subject"/> </li> </xpath> </template> <template id="portal_my_home_tickets" name="Show My Tickets" inherit_id="portal.portal_my_home" customize_show="True" priority="27"> <xpath expr="//div[hasclass('o_portal_docs')]" position="inside"> <t t-call="portal.portal_docs_entry"> <t t-set="title">My Tickets</t> <t t-set="url" t-value="'/support/ticket/view'"/> <t t-set="placeholder_count" t-value="'my_tickets_count'"/> </t> </xpath> </template> <template id="support_ticket_view_list" name="My Support Tickets"> <t t-call="portal.portal_layout"> <t t-set="breadcrumbs_searchbar" t-value="True"/> <t t-call="portal.portal_searchbar"> <t t-set="title">Tickets</t> </t> <t t-if="not support_tickets"> <p>There are currently no tickets.</p> </t> <t t-if="support_tickets" t-call="portal.portal_table"> <thead> <tr class="active"> <th>By #</th> <th>Subject</th> <th>Category</th> <th>State</th> <th>Create Date</th> <th>Close Date</th> </tr> </thead> <tbody> <t t-foreach="support_tickets" t-as="support_ticket"> <tr> <td> <t t-esc="support_ticket.partner_id.name"/> </td> <td><a t-attf-href="/support/ticket/view/#{support_ticket.id}/#{support_ticket.portal_access_key}"><t t-esc="support_ticket.subject"/></a></td> <td><t t-esc="support_ticket.category_id.name"/></td> <td><span t-field="support_ticket.state"/></td> <td><span t-field="support_ticket.with_context(tz=request.env.user.tz).create_date"/></td> <td><span t-field="support_ticket.with_context(tz=request.env.user.tz).close_time"/></td> </tr> </t> </tbody> </t> <div class="modal-footer border-0 justify-content-between"> <a t-attf-href="/support/ticket/submit" class="btn btn-primary" style="color:#FFFFFF;">New Ticket</a> </div> <br/><br/> </t> </template> </odoo>