<?xml version="1.0" encoding="utf-8"?>
<odoo>
    <data noupdate="1">

        <record id="website_support_tech_support" model="website.support.ticket.category">
            <field name="name">Technical Support</field>
        </record>

        <record id="website_support_billing_issues" model="website.support.ticket.category">
            <field name="name">Billing Issues</field>
        </record>
            
    </data>     
</odoo>